Frequently Asked Questions
Production Time
All products are made-to-order, just for you! Production time is roughly 2 weeks for larger items and 2-3 business days for smaller accessories. You can find the specific production time for each product on Etsy
Shipping
Shipping is currently available worldwide. Tip: check out the Etsy shop for free shipping offers to select locations. Note individual offers are subject to change. Tracking information will be provided for large items.
Return Policies
As each item is made-to-order, no returns are accepted. However, please do contact me if you have any problems with your order. Buyers are responsible for return shipping costs. Items must be returned in their original condition.
Stay Connected
Product images
and event details
Check out Facebook and Instagram for details on future markets and pop-ups as well as information on which stores are currently carrying Madec bags, if you wish to see them in person. You will also find a lot of product images and colour/style variations. Please contact me if you’re interested in any product seen on Madec’s social channels but cannot find on the Etsy store.
